users
and roles
alfa-bank
product designer
2022-2023
users
and roles
alfa-bank
product designer
2022-2023
users
and roles
alfa-bank
product designer
2022-2023
users
and roles
alfa-bank
product designer
2022-2023
users
and roles
alfa-bank
product designer
2022-2023
about
project
Flexible system for managing users and roles in online banking
It helps businesses set up roles, assign permissions, and control employee access to operations, ensuring transparency and security in daily work.
VOC (from 4.3 to 4.86 out of 5)
4,86
MAU Growth by
22,4%
increase in key product metrics
+17%
improved role creation efficiency
+19%
my role
I was responsible for improving user and role management. Through research, I identified the main issues in the interface and redesigned the key flows for navigation, role creation, and permission editing.
problems
• Key actions are hard to discover → users waste time and miss important controls. • The roles list is long and unstructured → navigation is slow and error-prone. • No bulk actions → routine tasks take extra steps and manual work. • Role editing logic is inconsistent → users get confused and make mistakes
business goals
• Reduce the time clients spend managing user roles and permissions • Lower access errors through a clearer structure and transparent role logic • Increase security and control by improving how permissions are displayed and edited • Improve customer satisfaction (VOC) by making access management easier to understand
actions
• Researched how clients managed users and roles and identified the main usability gaps • Redesigned the main role flows to make them clearer and easier to use • Ran user tests to confirm the improvements and plan the next steps
results
• VOC (from 4.3 to 4.86 out of 5) • MAU (increased by 22.4%) • Role creation and configuration (increased by 19% and 41%) • Account visibility changes (new functionality) • Share of new customers (from 15% to 31%)
about
project
Flexible system for managing users and roles in online banking
It helps businesses set up roles, assign permissions, and control employee access to operations, ensuring transparency and security in daily work.
VOC (from 4.3 to 4.86 out of 5)
4,86
MAU Growth by
22,4%
increase in key product metrics
+17%
improved role creation efficiency
+19%
my role
I was responsible for improving user and role management. Through research, I identified the main issues in the interface and redesigned the key flows for navigation, role creation, and permission editing.
problems
• Key actions are hard to discover → users waste time and miss important controls. • The roles list is long and unstructured → navigation is slow and error-prone. • No bulk actions → routine tasks take extra steps and manual work. • Role editing logic is inconsistent → users get confused and make mistakes
business goals
• Reduce the time clients spend managing user roles and permissions • Lower access errors through a clearer structure and transparent role logic • Increase security and control by improving how permissions are displayed and edited • Improve customer satisfaction (VOC) by making access management easier to understand
actions
• Researched how clients managed users and roles and identified the main usability gaps • Redesigned the main role flows to make them clearer and easier to use • Ran user tests to confirm the improvements and plan the next steps
results
• VOC (from 4.3 to 4.86 out of 5) • MAU (increased by 22.4%) • Role creation and configuration (increased by 19% and 41%) • Account visibility changes (new functionality) • Share of new customers (from 15% to 31%)
about
project
Flexible system for managing users and roles in online banking
It helps businesses set up roles, assign permissions, and control employee access to operations, ensuring transparency and security in daily work.
VOC (from 4.3 to 4.86 out of 5)
4,86
MAU Growth by
22,4%
increase in key product metrics
+17%
improved role creation efficiency
+19%
my role
I was responsible for improving user and role management. Through research, I identified the main issues in the interface and redesigned the key flows for navigation, role creation, and permission editing.
problems
• Key actions are hard to discover → users waste time and miss important controls. • The roles list is long and unstructured → navigation is slow and error-prone. • No bulk actions → routine tasks take extra steps and manual work. • Role editing logic is inconsistent → users get confused and make mistakes
business goals
• Reduce the time clients spend managing user roles and permissions • Lower access errors through a clearer structure and transparent role logic • Increase security and control by improving how permissions are displayed and edited • Improve customer satisfaction (VOC) by making access management easier to understand
actions
• Researched how clients managed users and roles and identified the main usability gaps • Redesigned the main role flows to make them clearer and easier to use • Ran user tests to confirm the improvements and plan the next steps
results
• VOC (from 4.3 to 4.86 out of 5) • MAU (increased by 22.4%) • Role creation and configuration (increased by 19% and 41%) • Account visibility changes (new functionality) • Share of new customers (from 15% to 31%)
about
project
Flexible system for managing users and roles in online banking
It helps businesses set up roles, assign permissions, and control employee access to operations, ensuring transparency and security in daily work.
VOC (from 4.3 to 4.86 out of 5)
4,86
MAU Growth by
22,4%
increase in key product metrics
+17%
improved role creation efficiency
+19%
my role
I was responsible for improving user and role management. Through research, I identified the main issues in the interface and redesigned the key flows for navigation, role creation, and permission editing.
problems
• Key actions are hard to discover → users waste time and miss important controls. • The roles list is long and unstructured → navigation is slow and error-prone. • No bulk actions → routine tasks take extra steps and manual work. • Role editing logic is inconsistent → users get confused and make mistakes
business goals
• Reduce the time clients spend managing user roles and permissions • Lower access errors through a clearer structure and transparent role logic • Increase security and control by improving how permissions are displayed and edited • Improve customer satisfaction (VOC) by making access management easier to understand
actions
• Researched how clients managed users and roles and identified the main usability gaps • Redesigned the main role flows to make them clearer and easier to use • Ran user tests to confirm the improvements and plan the next steps
results
• VOC (from 4.3 to 4.86 out of 5) • MAU (increased by 22.4%) • Role creation and configuration (increased by 19% and 41%) • Account visibility changes (new functionality) • Share of new customers (from 15% to 31%)
about
project
Flexible system for managing users and roles in online banking
It helps businesses set up roles, assign permissions, and control employee access to operations, ensuring transparency and security in daily work.
VOC (from 4.3 to 4.86 out of 5)
4,86
MAU Growth by
22,4%
increase in key product metrics
+17%
improved role creation efficiency
+19%
my role
I was responsible for improving user and role management. Through research, I identified the main issues in the interface and redesigned the key flows for navigation, role creation, and permission editing.
problems
• Key actions are hard to discover → users waste time and miss important controls. • The roles list is long and unstructured → navigation is slow and error-prone. • No bulk actions → routine tasks take extra steps and manual work. • Role editing logic is inconsistent → users get confused and make mistakes
business goals
• Reduce the time clients spend managing user roles and permissions • Lower access errors through a clearer structure and transparent role logic • Increase security and control by improving how permissions are displayed and edited • Improve customer satisfaction (VOC) by making access management easier to understand
actions
• Researched how clients managed users and roles and identified the main usability gaps • Redesigned the main role flows to make them clearer and easier to use • Ran user tests to confirm the improvements and plan the next steps
results
• VOC (from 4.3 to 4.86 out of 5) • MAU (increased by 22.4%) • Role creation and configuration (increased by 19% and 41%) • Account visibility changes (new functionality) • Share of new customers (from 15% to 31%)
discovery
Understanding how users set up roles and permissions
I ran this user research with a UX researcher. We observed how business owners, CFOs, and accountants manage access in online banking, identified key usability gaps, and simplified the structure so critical actions are easier to find and role management is faster with fewer mistakes.
discovery
Understanding how users set up roles and permissions
I ran this user research with a UX researcher. We observed how business owners, CFOs, and accountants manage access in online banking, identified key usability gaps, and simplified the structure so critical actions are easier to find and role management is faster with fewer mistakes.
discovery
Understanding how users set up roles and permissions
I ran this user research with a UX researcher. We observed how business owners, CFOs, and accountants manage access in online banking, identified key usability gaps, and simplified the structure so critical actions are easier to find and role management is faster with fewer mistakes.
discovery
Understanding how users set up roles and permissions
I ran this user research with a UX researcher. We observed how business owners, CFOs, and accountants manage access in online banking, identified key usability gaps, and simplified the structure so critical actions are easier to find and role management is faster with fewer mistakes.
discovery
Understanding how users set up roles and permissions
I ran this user research with a UX researcher. We observed how business owners, CFOs, and accountants manage access in online banking, identified key usability gaps, and simplified the structure so critical actions are easier to find and role management is faster with fewer mistakes.
methodology:
• 8 participants from small businesses (owners, CFOs, accountants) • In-depth interviews + usability testing (50–60 min each) • Mix of Alfa-Bank and other banks’ clients (mass-segment)
research goals:
• Analyze how users add new employees and assign roles in online banking • Identify usability issues and navigation patterns during this process • Find pain points and gaps in current user flows
key tasks:
• Observe how they add, edit, and create roles from scratch • Detect main problems and frustrations users face • Summarize insights and propose UX improvements • Study how users navigate the “Users and Roles” section (entry points, tabs, logic)
methodology:
• 8 participants from small businesses (owners, CFOs, accountants) • In-depth interviews + usability testing (50–60 min each) • Mix of Alfa-Bank and other banks’ clients (mass-segment)
research goals:
• Analyze how users add new employees and assign roles in online banking • Identify usability issues and navigation patterns during this process • Find pain points and gaps in current user flows
key tasks:
• Observe how they add, edit, and create roles from scratch • Detect main problems and frustrations users face • Summarize insights and propose UX improvements • Study how users navigate the “Users and Roles” section (entry points, tabs, logic)
methodology:
• 8 participants from small businesses (owners, CFOs, accountants) • In-depth interviews + usability testing (50–60 min each) • Mix of Alfa-Bank and other banks’ clients (mass-segment)
research goals:
• Analyze how users add new employees and assign roles in online banking • Identify usability issues and navigation patterns during this process • Find pain points and gaps in current user flows
key tasks:
• Observe how they add, edit, and create roles from scratch • Detect main problems and frustrations users face • Summarize insights and propose UX improvements • Study how users navigate the “Users and Roles” section (entry points, tabs, logic)
methodology:
• 8 participants from small businesses (owners, CFOs, accountants) • In-depth interviews + usability testing (50–60 min each) • Mix of Alfa-Bank and other banks’ clients (mass-segment)
research goals:
• Analyze how users add new employees and assign roles in online banking • Identify usability issues and navigation patterns during this process • Find pain points and gaps in current user flows
key tasks:
• Observe how they add, edit, and create roles from scratch • Detect main problems and frustrations users face • Summarize insights and propose UX improvements • Study how users navigate the “Users and Roles” section (entry points, tabs, logic)
methodology:
• 8 participants from small businesses (owners, CFOs, accountants) • In-depth interviews + usability testing (50–60 min each) • Mix of Alfa-Bank and other banks’ clients (mass-segment)
research goals:
• Analyze how users add new employees and assign roles in online banking • Identify usability issues and navigation patterns during this process • Find pain points and gaps in current user flows
key tasks:
• Observe how they add, edit, and create roles from scratch • Detect main problems and frustrations users face • Summarize insights and propose UX improvements • Study how users navigate the “Users and Roles” section (entry points, tabs, logic)
Research insights
Usability tests and interviews showed that users struggled with a complex interface and hidden functions. Many found it hard to understand the structure, locate key actions, and complete basic tasks.
Research insights
Usability tests and interviews showed that users struggled with a complex interface and hidden functions. Many found it hard to understand the structure, locate key actions, and complete basic tasks.
Research insights
Usability tests and interviews showed that users struggled with a complex interface and hidden functions. Many found it hard to understand the structure, locate key actions, and complete basic tasks.
Research insights
Usability tests and interviews showed that users struggled with a complex interface and hidden functions. Many found it hard to understand the structure, locate key actions, and complete basic tasks.
Research insights
Usability tests and interviews showed that users struggled with a complex interface and hidden functions. Many found it hard to understand the structure, locate key actions, and complete basic tasks.
Users need clarity before control. They want to understand the structure of “Users and Roles” first, then take action.
Users need clarity before control. They want to understand the structure of “Users and Roles” first, then take action.
Users need clarity before control. They want to understand the structure of “Users and Roles” first, then take action.
Users need clarity before control. They want to understand the structure of “Users and Roles” first, then take action.
Users need clarity before control. They want to understand the structure of “Users and Roles” first, then take action.
So we focused on: a clearer hierarchy and more explicit navigation
So we focused on: a clearer hierarchy and more explicit navigation
So we focused on: a clearer hierarchy and more explicit navigation
So we focused on: a clearer hierarchy and more explicit navigation
So we focused on: a clearer hierarchy and more explicit navigation
Visibility beats “smart” UI. Actions hidden behind row expansion or subtle cues were perceived as non-existent.
Visibility beats “smart” UI. Actions hidden behind row expansion or subtle cues were perceived as non-existent.
Visibility beats “smart” UI. Actions hidden behind row expansion or subtle cues were perceived as non-existent.
Visibility beats “smart” UI. Actions hidden behind row expansion or subtle cues were perceived as non-existent.
Visibility beats “smart” UI. Actions hidden behind row expansion or subtle cues were perceived as non-existent.
So we focused on: visible primary actions and familiar control patterns
So we focused on: visible primary actions and familiar control patterns
So we focused on: visible primary actions and familiar control patterns
So we focused on: visible primary actions and familiar control patterns
So we focused on: visible primary actions and familiar control patterns
Everyday management must be fast. The most frequent jobs are scanning, changing roles, blocking, editing permissions. Extra clicks compound quickly
Everyday management must be fast. The most frequent jobs are scanning, changing roles, blocking, editing permissions. Extra clicks compound quickly
Everyday management must be fast. The most frequent jobs are scanning, changing roles, blocking, editing permissions. Extra clicks compound quickly
Everyday management must be fast. The most frequent jobs are scanning, changing roles, blocking, editing permissions. Extra clicks compound quickly
Everyday management must be fast. The most frequent jobs are scanning, changing roles, blocking, editing permissions. Extra clicks compound quickly
So we focused on: better scanning, bulk-friendly patterns and fewer steps for routine tasks
So we focused on: better scanning, bulk-friendly patterns and fewer steps for routine tasks
So we focused on: better scanning, bulk-friendly patterns and fewer steps for routine tasks
So we focused on: better scanning, bulk-friendly patterns and fewer steps for routine tasks
So we focused on: better scanning, bulk-friendly patterns and fewer steps for routine tasks
Inconsistent logic creates mistakes. Different expansion mechanics and unclear affordances made users second-guess interactions.
Inconsistent logic creates mistakes. Different expansion mechanics and unclear affordances made users second-guess interactions.
Inconsistent logic creates mistakes. Different expansion mechanics and unclear affordances made users second-guess interactions.
Inconsistent logic creates mistakes. Different expansion mechanics and unclear affordances made users second-guess interactions.
Inconsistent logic creates mistakes. Different expansion mechanics and unclear affordances made users second-guess interactions.
So we focused on: consistent interaction rules across tables and editing screens
So we focused on: consistent interaction rules across tables and editing screens
So we focused on: consistent interaction rules across tables and editing screens
So we focused on: consistent interaction rules across tables and editing screens
So we focused on: consistent interaction rules across tables and editing screens
main page
Clear overview of users and roles
The main page should help businesses easily see all active users and their roles. A simple structure improves navigation, increases transparency in role management, and makes it easier to control user permissions
main page
Clear overview of users and roles
The main page should help businesses easily see all active users and their roles. A simple structure improves navigation, increases transparency in role management, and makes it easier to control user permissions
main page
Clear overview of users and roles
The main page should help businesses easily see all active users and their roles. A simple structure improves navigation, increases transparency in role management, and makes it easier to control user permissions
main page
Clear overview of users and roles
The main page should help businesses easily see all active users and their roles. A simple structure improves navigation, increases transparency in role management, and makes it easier to control user permissions
main page
Clear overview of users and roles
The main page should help businesses easily see all active users and their roles. A simple structure improves navigation, increases transparency in role management, and makes it easier to control user permissions
before
During testing, users had difficulty finding the link to the roles list. They also wanted to see the number of users assigned to each role directly on the page to simplify role management
before
During testing, users had difficulty finding the link to the roles list. They also wanted to see the number of users assigned to each role directly on the page to simplify role management
before
During testing, users had difficulty finding the link to the roles list. They also wanted to see the number of users assigned to each role directly on the page to simplify role management
before
During testing, users had difficulty finding the link to the roles list. They also wanted to see the number of users assigned to each role directly on the page to simplify role management
before
During testing, users had difficulty finding the link to the roles list. They also wanted to see the number of users assigned to each role directly on the page to simplify role management
after
The new version uses more intuitive control elements, making it easier for users to navigate. Additionally, the “Roles” tab has become more informative, providing clearer details and improving transparency when assigning access rights
after
The new version uses more intuitive control elements, making it easier for users to navigate. Additionally, the “Roles” tab has become more informative, providing clearer details and improving transparency when assigning access rights
after
The new version uses more intuitive control elements, making it easier for users to navigate. Additionally, the “Roles” tab has become more informative, providing clearer details and improving transparency when assigning access rights
after
The new version uses more intuitive control elements, making it easier for users to navigate. Additionally, the “Roles” tab has become more informative, providing clearer details and improving transparency when assigning access rights
after
The new version uses more intuitive control elements, making it easier for users to navigate. Additionally, the “Roles” tab has become more informative, providing clearer details and improving transparency when assigning access rights
table of users
Improving the user table
User research revealed usability issues in the user table. Key actions such as changing roles or blocking users were hidden behind extra clicks, and unclear visual cues made it difficult to understand user status at a glance. This increased confusion and slowed down everyday user management
table of users
Improving the user table
User research revealed usability issues in the user table. Key actions such as changing roles or blocking users were hidden behind extra clicks, and unclear visual cues made it difficult to understand user status at a glance. This increased confusion and slowed down everyday user management
table of users
Improving the user table
User research revealed usability issues in the user table. Key actions such as changing roles or blocking users were hidden behind extra clicks, and unclear visual cues made it difficult to understand user status at a glance. This increased confusion and slowed down everyday user management
table of users
Improving the user table
User research revealed usability issues in the user table. Key actions such as changing roles or blocking users were hidden behind extra clicks, and unclear visual cues made it difficult to understand user status at a glance. This increased confusion and slowed down everyday user management
table of users
Improving the user table
User research revealed usability issues in the user table. Key actions such as changing roles or blocking users were hidden behind extra clicks, and unclear visual cues made it difficult to understand user status at a glance. This increased confusion and slowed down everyday user management
before
The expandable card layout made it difficult to scan and compare users. Statuses were not visible, and key actions were hidden inside expanded cards, which slowed down user management
before
The expandable card layout made it difficult to scan and compare users. Statuses were not visible, and key actions were hidden inside expanded cards, which slowed down user management
before
The expandable card layout made it difficult to scan and compare users. Statuses were not visible, and key actions were hidden inside expanded cards, which slowed down user management
before
The expandable card layout made it difficult to scan and compare users. Statuses were not visible, and key actions were hidden inside expanded cards, which slowed down user management
before
The expandable card layout made it difficult to scan and compare users. Statuses were not visible, and key actions were hidden inside expanded cards, which slowed down user management
after
The redesigned user table makes users, roles, and statuses easy to scan at a glance. Key actions are placed in a familiar three-dot menu, improving discoverability and making user management faster and more intuitive
after
The redesigned user table makes users, roles, and statuses easy to scan at a glance. Key actions are placed in a familiar three-dot menu, improving discoverability and making user management faster and more intuitive
after
The redesigned user table makes users, roles, and statuses easy to scan at a glance. Key actions are placed in a familiar three-dot menu, improving discoverability and making user management faster and more intuitive
after
The redesigned user table makes users, roles, and statuses easy to scan at a glance. Key actions are placed in a familiar three-dot menu, improving discoverability and making user management faster and more intuitive
after
The redesigned user table makes users, roles, and statuses easy to scan at a glance. Key actions are placed in a familiar three-dot menu, improving discoverability and making user management faster and more intuitive
user page
Clear and scalable user management
Research showed that users struggled with configuring permissions, and the existing structure did not support future feature growth. The page was fully restructured to make permission management clearer, more flexible, and ready for expansion
user page
Clear and scalable user management
Research showed that users struggled with configuring permissions, and the existing structure did not support future feature growth. The page was fully restructured to make permission management clearer, more flexible, and ready for expansion
user page
Clear and scalable user management
Research showed that users struggled with configuring permissions, and the existing structure did not support future feature growth. The page was fully restructured to make permission management clearer, more flexible, and ready for expansion
user page
Clear and scalable user management
Research showed that users struggled with configuring permissions, and the existing structure did not support future feature growth. The page was fully restructured to make permission management clearer, more flexible, and ready for expansion
user page
Clear and scalable user management
Research showed that users struggled with configuring permissions, and the existing structure did not support future feature growth. The page was fully restructured to make permission management clearer, more flexible, and ready for expansion
before
The layout of the permissions block was unclear. Users were confused by the chevrons, had trouble navigating, and didn’t know where to click to expand the information.
after
User testing confirmed that navigation became clearer. Users now easily find role and account information, can quickly review
table of roles
Roles and permission management
The roles page shows all available roles, their types, and assigned users in one place. User details are easy to access, and new roles can be added through a clear and visible action.
table of roles
Roles and permission management
The roles page shows all available roles, their types, and assigned users in one place. User details are easy to access, and new roles can be added through a clear and visible action.
table of roles
Roles and permission management
The roles page shows all available roles, their types, and assigned users in one place. User details are easy to access, and new roles can be added through a clear and visible action.
table of roles
Roles and permission management
The roles page shows all available roles, their types, and assigned users in one place. User details are easy to access, and new roles can be added through a clear and visible action.
table of roles
Roles and permission management
The roles page shows all available roles, their types, and assigned users in one place. User details are easy to access, and new roles can be added through a clear and visible action.
User research insights
Usability testing showed that users had difficulty finding the roles list due to its unclear placement. Missing visibility into the number of users per role added extra steps and slowed down role management.
User research insights
Usability testing showed that users had difficulty finding the roles list due to its unclear placement. Missing visibility into the number of users per role added extra steps and slowed down role management.
User research insights
Usability testing showed that users had difficulty finding the roles list due to its unclear placement. Missing visibility into the number of users per role added extra steps and slowed down role management.
User research insights
Usability testing showed that users had difficulty finding the roles list due to its unclear placement. Missing visibility into the number of users per role added extra steps and slowed down role management.
User research insights
Usability testing showed that users had difficulty finding the roles list due to its unclear placement. Missing visibility into the number of users per role added extra steps and slowed down role management.
“it would be great to view all assigned permissions for a role on a single page, so I don’t have to switch between multiple tabs”
“it would be great to view all assigned permissions for a role on a single page, so I don’t have to switch between multiple tabs”
“it would be great to view all assigned permissions for a role on a single page, so I don’t have to switch between multiple tabs”
“it would be great to view all assigned permissions for a role on a single page, so I don’t have to switch between multiple tabs”
“it would be great to view all assigned permissions for a role on a single page, so I don’t have to switch between multiple tabs”
“I’d like to customize roles for specific team members, ensuring they only see and do what’s relevant to their responsibilities.”
“I’d like to customize roles for specific team members, ensuring they only see and do what’s relevant to their responsibilities.”
“I’d like to customize roles for specific team members, ensuring they only see and do what’s relevant to their responsibilities.”
“I’d like to customize roles for specific team members, ensuring they only see and do what’s relevant to their responsibilities.”
“I’d like to customize roles for specific team members, ensuring they only see and do what’s relevant to their responsibilities.”
“It would help if there were an option to duplicate existing roles to create similar ones quickly, saving time during setup.”
“It would help if there were an option to duplicate existing roles to create similar ones quickly, saving time during setup.”
“It would help if there were an option to duplicate existing roles to create similar ones quickly, saving time during setup.”
“It would help if there were an option to duplicate existing roles to create similar ones quickly, saving time during setup.”
“It would help if there were an option to duplicate existing roles to create similar ones quickly, saving time during setup.”
“It would be helpful if I could assign temporary permissions to a role for specific projects or tasks without modifying the default settings.”
“It would be helpful if I could assign temporary permissions to a role for specific projects or tasks without modifying the default settings.”
“It would be helpful if I could assign temporary permissions to a role for specific projects or tasks without modifying the default settings.”
“It would be helpful if I could assign temporary permissions to a role for specific projects or tasks without modifying the default settings.”
“It would be helpful if I could assign temporary permissions to a role for specific projects or tasks without modifying the default settings.”
A closer look at the role page
The role page is used as frequently as the user page, so it needs to be just as clear and easy to use. Since one role can be assigned to multiple users, all related information must be structured and easy to understand at a glance.
A closer look at the role page
The role page is used as frequently as the user page, so it needs to be just as clear and easy to use. Since one role can be assigned to multiple users, all related information must be structured and easy to understand at a glance.
A closer look at the role page
The role page is used as frequently as the user page, so it needs to be just as clear and easy to use. Since one role can be assigned to multiple users, all related information must be structured and easy to understand at a glance.
A closer look at the role page
The role page is used as frequently as the user page, so it needs to be just as clear and easy to use. Since one role can be assigned to multiple users, all related information must be structured and easy to understand at a glance.
A closer look at the role page
The role page is used as frequently as the user page, so it needs to be just as clear and easy to use. Since one role can be assigned to multiple users, all related information must be structured and easy to understand at a glance.
old main page
Most users struggled to understand where role management was located. The required tab was not visible enough and was often missed
old main page
Most users struggled to understand where role management was located. The required tab was not visible enough and was often missed
old main page
Most users struggled to understand where role management was located. The required tab was not visible enough and was often missed
old main page
Most users struggled to understand where role management was located. The required tab was not visible enough and was often missed
old main page
Most users struggled to understand where role management was located. The required tab was not visible enough and was often missed
before
Users did not realize that rows could be expanded because the chevron was visually detached from the content. Important actions were hidden, which added friction and slowed down the workflow.
before
Users did not realize that rows could be expanded because the chevron was visually detached from the content. Important actions were hidden, which added friction and slowed down the workflow.
before
Users did not realize that rows could be expanded because the chevron was visually detached from the content. Important actions were hidden, which added friction and slowed down the workflow.
before
Users did not realize that rows could be expanded because the chevron was visually detached from the content. Important actions were hidden, which added friction and slowed down the workflow.
before
Users did not realize that rows could be expanded because the chevron was visually detached from the content. Important actions were hidden, which added friction and slowed down the workflow.
after
The role list is now easy to find and clearly connected to users. Each role shows its type and user count, while all actions are grouped in a familiar kebab menu
after
The role list is now easy to find and clearly connected to users. Each role shows its type and user count, while all actions are grouped in a familiar kebab menu
after
The role list is now easy to find and clearly connected to users. Each role shows its type and user count, while all actions are grouped in a familiar kebab menu
after
The role list is now easy to find and clearly connected to users. Each role shows its type and user count, while all actions are grouped in a familiar kebab menu
after
The role list is now easy to find and clearly connected to users. Each role shows its type and user count, while all actions are grouped in a familiar kebab menu
role page
Clear role overview and streamlined management
The page provides detailed information about the role, its permissions, and current status, while also offering efficient tools for access management.
role page
Clear role overview and streamlined management
The page provides detailed information about the role, its permissions, and current status, while also offering efficient tools for access management.
role page
Clear role overview and streamlined management
The page provides detailed information about the role, its permissions, and current status, while also offering efficient tools for access management.
role page
Clear role overview and streamlined management
The page provides detailed information about the role, its permissions, and current status, while also offering efficient tools for access management.
role page
Clear role overview and streamlined management
The page provides detailed information about the role, its permissions, and current status, while also offering efficient tools for access management.
before
The permissions block and chevrons confused users. It was difficult to understand how elements expanded and how the structure was organized. This led to frustration and made managing role permissions inefficient
before
The permissions block and chevrons confused users. It was difficult to understand how elements expanded and how the structure was organized. This led to frustration and made managing role permissions inefficient
before
The permissions block and chevrons confused users. It was difficult to understand how elements expanded and how the structure was organized. This led to frustration and made managing role permissions inefficient
before
The permissions block and chevrons confused users. It was difficult to understand how elements expanded and how the structure was organized. This led to frustration and made managing role permissions inefficient
before
The permissions block and chevrons confused users. It was difficult to understand how elements expanded and how the structure was organized. This led to frustration and made managing role permissions inefficient
after
The updated roles page showed an improvement in the Time to Goal metric. Permissions are grouped more clearly, key actions are easy to spot, and navigation is more intuitive. As a result, users manage roles faster and make fewer mistakes
after
The updated roles page showed an improvement in the Time to Goal metric. Permissions are grouped more clearly, key actions are easy to spot, and navigation is more intuitive. As a result, users manage roles faster and make fewer mistakes
after
The updated roles page showed an improvement in the Time to Goal metric. Permissions are grouped more clearly, key actions are easy to spot, and navigation is more intuitive. As a result, users manage roles faster and make fewer mistakes
after
The updated roles page showed an improvement in the Time to Goal metric. Permissions are grouped more clearly, key actions are easy to spot, and navigation is more intuitive. As a result, users manage roles faster and make fewer mistakes
after
The updated roles page showed an improvement in the Time to Goal metric. Permissions are grouped more clearly, key actions are easy to spot, and navigation is more intuitive. As a result, users manage roles faster and make fewer mistakes
mobile
Designed to be intuitive and convenient on any device
Our project is fully optimized for mobile devices, designed to be intuitive and convenient on any device. The interface adjusts seamlessly to different screen sizes, ensuring easy navigation and readability. With responsive features, users can access all functionalities on the go without compromise
mobile
Designed to be intuitive and convenient on any device
Our project is fully optimized for mobile devices, designed to be intuitive and convenient on any device. The interface adjusts seamlessly to different screen sizes, ensuring easy navigation and readability. With responsive features, users can access all functionalities on the go without compromise
mobile
Designed to be intuitive and convenient on any device
Our project is fully optimized for mobile devices, designed to be intuitive and convenient on any device. The interface adjusts seamlessly to different screen sizes, ensuring easy navigation and readability. With responsive features, users can access all functionalities on the go without compromise
mobile
Designed to be intuitive and convenient on any device
Our project is fully optimized for mobile devices, designed to be intuitive and convenient on any device. The interface adjusts seamlessly to different screen sizes, ensuring easy navigation and readability. With responsive features, users can access all functionalities on the go without compromise
mobile
Designed to be intuitive and convenient on any device
Our project is fully optimized for mobile devices, designed to be intuitive and convenient on any device. The interface adjusts seamlessly to different screen sizes, ensuring easy navigation and readability. With responsive features, users can access all functionalities on the go without compromise
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