flexible
signing
alfa-bank
product designer
2022-2023
flexible
signing
alfa-bank
product designer
2022-2023
flexible
signing
alfa-bank
product designer
2022-2023
flexible
signing
alfa-bank
product designer
2022-2023
flexible
signing
alfa-bank
product designer
2022-2023
about
project
Users can now take full control of signing rules, customizing them for every operation
By customizing signing rules for each operation, users can ensure that the right people are involved at the right stages, enhancing security and efficiency. This tailored approach helps users streamline their workflows, reduce errors, and meet specific business needs more effectively
VOC (from 4 to 4.43 out of 5)
4,43
Increase in key product metrics
+37%
Successfully created rules
87%
Improved role creation efficiency
+12%
my role
In this project, I identified UX issues in the signing rules product and redesigned its structure and main flows to improve clarity and prepare the interface for future features.
problems
• The homepage was overloaded and hard to navigate • Users could not understand where to create or edit signing rules • The editing flow lacked structure, which caused confusion and slowed down work • Too many elements were displayed at once, making unique rules difficult to edit
business goals
• Reduce time spent on configuring signing rules to speed up operations • Decrease user mistakes during document signing • Strengthen security through a more transparent and controlled signing flow • Improve customer satisfaction with a clearer and more reliable signing process
Actions
• Researched user needs through interviews and identified key UX issues • Reorganized the homepage structure to make navigation clear and predictable • Simplified the rule-editing flow by reducing clutter and grouping elements logically • Tested prototypes with users and collected feedback for further improvements • Synced design changes with developers to ensure accurate implementation
results
• VOC (from 4 to 4.43 out of 5) • MAU (increased by 32.2% over the 2022–2023 period) • Increased key product metrics by an average of 37% • Received 100% positive user feedback after the redesign during UX testing
about
project
Users can now take full control of signing rules, customizing them for every operation
By customizing signing rules for each operation, users can ensure that the right people are involved at the right stages, enhancing security and efficiency. This tailored approach helps users streamline their workflows, reduce errors, and meet specific business needs more effectively
VOC (from 4 to 4.43 out of 5)
4,43
Increase in key product metrics
+37%
Successfully created rules
87%
Improved role creation efficiency
+12%
my role
In this project, I identified UX issues in the signing rules product and redesigned its structure and main flows to improve clarity and prepare the interface for future features.
problems
• The homepage was overloaded and hard to navigate • Users could not understand where to create or edit signing rules • The editing flow lacked structure, which caused confusion and slowed down work • Too many elements were displayed at once, making unique rules difficult to edit
business goals
• Reduce time spent on configuring signing rules to speed up operations • Decrease user mistakes during document signing • Strengthen security through a more transparent and controlled signing flow • Improve customer satisfaction with a clearer and more reliable signing process
Actions
• Researched user needs through interviews and identified key UX issues • Reorganized the homepage structure to make navigation clear and predictable • Simplified the rule-editing flow by reducing clutter and grouping elements logically • Tested prototypes with users and collected feedback for further improvements • Synced design changes with developers to ensure accurate implementation
results
• VOC (from 4 to 4.43 out of 5) • MAU (increased by 32.2% over the 2022–2023 period) • Increased key product metrics by an average of 37% • Received 100% positive user feedback after the redesign during UX testing
about
project
Users can now take full control of signing rules, customizing them for every operation
By customizing signing rules for each operation, users can ensure that the right people are involved at the right stages, enhancing security and efficiency. This tailored approach helps users streamline their workflows, reduce errors, and meet specific business needs more effectively
VOC (from 4 to 4.43 out of 5)
4,43
Increase in key product metrics
+37%
Successfully created rules
87%
Improved role creation efficiency
+12%
my role
In this project, I identified UX issues in the signing rules product and redesigned its structure and main flows to improve clarity and prepare the interface for future features.
problems
• The homepage was overloaded and hard to navigate • Users could not understand where to create or edit signing rules • The editing flow lacked structure, which caused confusion and slowed down work • Too many elements were displayed at once, making unique rules difficult to edit
business goals
• Reduce time spent on configuring signing rules to speed up operations • Decrease user mistakes during document signing • Strengthen security through a more transparent and controlled signing flow • Improve customer satisfaction with a clearer and more reliable signing process
Actions
• Researched user needs through interviews and identified key UX issues • Reorganized the homepage structure to make navigation clear and predictable • Simplified the rule-editing flow by reducing clutter and grouping elements logically • Tested prototypes with users and collected feedback for further improvements • Synced design changes with developers to ensure accurate implementation
results
• VOC (from 4 to 4.43 out of 5) • MAU (increased by 32.2% over the 2022–2023 period) • Increased key product metrics by an average of 37% • Received 100% positive user feedback after the redesign during UX testing
about
project
Users can now take full control of signing rules, customizing them for every operation
By customizing signing rules for each operation, users can ensure that the right people are involved at the right stages, enhancing security and efficiency. This tailored approach helps users streamline their workflows, reduce errors, and meet specific business needs more effectively
VOC (from 4 to 4.43 out of 5)
4,43
Increase in key product metrics
+37%
Successfully created rules
87%
Improved role creation efficiency
+12%
my role
In this project, I identified UX issues in the signing rules product and redesigned its structure and main flows to improve clarity and prepare the interface for future features.
problems
• The homepage was overloaded and hard to navigate • Users could not understand where to create or edit signing rules • The editing flow lacked structure, which caused confusion and slowed down work • Too many elements were displayed at once, making unique rules difficult to edit
business goals
• Reduce time spent on configuring signing rules to speed up operations • Decrease user mistakes during document signing • Strengthen security through a more transparent and controlled signing flow • Improve customer satisfaction with a clearer and more reliable signing process
Actions
• Researched user needs through interviews and identified key UX issues • Reorganized the homepage structure to make navigation clear and predictable • Simplified the rule-editing flow by reducing clutter and grouping elements logically • Tested prototypes with users and collected feedback for further improvements • Synced design changes with developers to ensure accurate implementation
results
• VOC (from 4 to 4.43 out of 5) • MAU (increased by 32.2% over the 2022–2023 period) • Increased key product metrics by an average of 37% • Received 100% positive user feedback after the redesign during UX testing
about
project
Users can now take full control of signing rules, customizing them for every operation
By customizing signing rules for each operation, users can ensure that the right people are involved at the right stages, enhancing security and efficiency. This tailored approach helps users streamline their workflows, reduce errors, and meet specific business needs more effectively
VOC (from 4 to 4.43 out of 5)
4,43
Increase in key product metrics
+37%
Successfully created rules
87%
Improved role creation efficiency
+12%
my role
In this project, I identified UX issues in the signing rules product and redesigned its structure and main flows to improve clarity and prepare the interface for future features.
problems
• The homepage was overloaded and hard to navigate • Users could not understand where to create or edit signing rules • The editing flow lacked structure, which caused confusion and slowed down work • Too many elements were displayed at once, making unique rules difficult to edit
business goals
• Reduce time spent on configuring signing rules to speed up operations • Decrease user mistakes during document signing • Strengthen security through a more transparent and controlled signing flow • Improve customer satisfaction with a clearer and more reliable signing process
Actions
• Researched user needs through interviews and identified key UX issues • Reorganized the homepage structure to make navigation clear and predictable • Simplified the rule-editing flow by reducing clutter and grouping elements logically • Tested prototypes with users and collected feedback for further improvements • Synced design changes with developers to ensure accurate implementation
results
• VOC (from 4 to 4.43 out of 5) • MAU (increased by 32.2% over the 2022–2023 period) • Increased key product metrics by an average of 37% • Received 100% positive user feedback after the redesign during UX testing
discovery
Discovery through user research
Before development, I conducted usability tests and short interviews to understand how users configure signing rules. Together with a UX researcher, we identified confusing steps and patterns that later informed a clearer and more reliable flow.
discovery
Discovery through user research
Before development, I conducted usability tests and short interviews to understand how users configure signing rules. Together with a UX researcher, we identified confusing steps and patterns that later informed a clearer and more reliable flow.
discovery
Discovery through user research
Before development, I conducted usability tests and short interviews to understand how users configure signing rules. Together with a UX researcher, we identified confusing steps and patterns that later informed a clearer and more reliable flow.
discovery
Discovery through user research
Before development, I conducted usability tests and short interviews to understand how users configure signing rules. Together with a UX researcher, we identified confusing steps and patterns that later informed a clearer and more reliable flow.
discovery
Discovery through user research
Before development, I conducted usability tests and short interviews to understand how users configure signing rules. Together with a UX researcher, we identified confusing steps and patterns that later informed a clearer and more reliable flow.
methodology:
• 4 participants from small and medium businesses (owners and accountants) • In-depth interviews combined with usability walkthroughs (30–40 min each) • Internal review with product and QA teams to validate flow logic
research goals:
• Understand how users create and apply flexible signing rules across different products • Identify unclear steps and usability issues during the setup process • Define opportunities to simplify and automate signing rule configuration
key tasks:
• Observe how users set up rules, assign signers, and manage limits • Collect feedback on difficulties and confusing parts of the flow • Propose UX improvements to make the process faster, clearer, and more consistent
methodology:
• 4 participants from small and medium businesses (owners and accountants) • In-depth interviews combined with usability walkthroughs (30–40 min each) • Internal review with product and QA teams to validate flow logic
research goals:
• Understand how users create and apply flexible signing rules across different products • Identify unclear steps and usability issues during the setup process • Define opportunities to simplify and automate signing rule configuration
key tasks:
• Observe how users set up rules, assign signers, and manage limits • Collect feedback on difficulties and confusing parts of the flow • Propose UX improvements to make the process faster, clearer, and more consistent
methodology:
• 4 participants from small and medium businesses (owners and accountants) • In-depth interviews combined with usability walkthroughs (30–40 min each) • Internal review with product and QA teams to validate flow logic
research goals:
• Understand how users create and apply flexible signing rules across different products • Identify unclear steps and usability issues during the setup process • Define opportunities to simplify and automate signing rule configuration
key tasks:
• Observe how users set up rules, assign signers, and manage limits • Collect feedback on difficulties and confusing parts of the flow • Propose UX improvements to make the process faster, clearer, and more consistent
methodology:
• 4 participants from small and medium businesses (owners and accountants) • In-depth interviews combined with usability walkthroughs (30–40 min each) • Internal review with product and QA teams to validate flow logic
research goals:
• Understand how users create and apply flexible signing rules across different products • Identify unclear steps and usability issues during the setup process • Define opportunities to simplify and automate signing rule configuration
key tasks:
• Observe how users set up rules, assign signers, and manage limits • Collect feedback on difficulties and confusing parts of the flow • Propose UX improvements to make the process faster, clearer, and more consistent
methodology:
• 4 participants from small and medium businesses (owners and accountants) • In-depth interviews combined with usability walkthroughs (30–40 min each) • Internal review with product and QA teams to validate flow logic
research goals:
• Understand how users create and apply flexible signing rules across different products • Identify unclear steps and usability issues during the setup process • Define opportunities to simplify and automate signing rule configuration
key tasks:
• Observe how users set up rules, assign signers, and manage limits • Collect feedback on difficulties and confusing parts of the flow • Propose UX improvements to make the process faster, clearer, and more consistent
Research insights
Usability tests and short interviews showed that users struggled to understand role types and navigation. They had trouble finding options, creating rules, and locating key actions:
Research insights
Usability tests and short interviews showed that users struggled to understand role types and navigation. They had trouble finding options, creating rules, and locating key actions:
Research insights
Usability tests and short interviews showed that users struggled to understand role types and navigation. They had trouble finding options, creating rules, and locating key actions:
Research insights
Usability tests and short interviews showed that users struggled to understand role types and navigation. They had trouble finding options, creating rules, and locating key actions:
Research insights
Usability tests and short interviews showed that users struggled to understand role types and navigation. They had trouble finding options, creating rules, and locating key actions:
“I don’t understand the difference between standard and individual roles. It’s not explained clearly, which causes confusion.”
“I don’t understand the difference between standard and individual roles. It’s not explained clearly, which causes confusion.”
“I don’t understand the difference between standard and individual roles. It’s not explained clearly, which causes confusion.”
“I don’t understand the difference between standard and individual roles. It’s not explained clearly, which causes confusion.”
“I don’t understand the difference between standard and individual roles. It’s not explained clearly, which causes confusion.”
"I couldn't figure out how to create a rule. The interface doesn't guide me, and I spent a lot of time trying to find the right option"
"I couldn't figure out how to create a rule. The interface doesn't guide me, and I spent a lot of time trying to find the right option"
"I couldn't figure out how to create a rule. The interface doesn't guide me, and I spent a lot of time trying to find the right option"
"I couldn't figure out how to create a rule. The interface doesn't guide me, and I spent a lot of time trying to find the right option"
"I couldn't figure out how to create a rule. The interface doesn't guide me, and I spent a lot of time trying to find the right option"
"The page is too cluttered, making it hard to navigate. Everything seems mixed up, and it’s difficult to find what I need.”
"The page is too cluttered, making it hard to navigate. Everything seems mixed up, and it’s difficult to find what I need.”
"The page is too cluttered, making it hard to navigate. Everything seems mixed up, and it’s difficult to find what I need.”
"The page is too cluttered, making it hard to navigate. Everything seems mixed up, and it’s difficult to find what I need.”
"The page is too cluttered, making it hard to navigate. Everything seems mixed up, and it’s difficult to find what I need.”
"There is no clear structure of sections, and I constantly get lost while trying to find the information I need”
"There is no clear structure of sections, and I constantly get lost while trying to find the information I need”
"There is no clear structure of sections, and I constantly get lost while trying to find the information I need”
"There is no clear structure of sections, and I constantly get lost while trying to find the information I need”
"There is no clear structure of sections, and I constantly get lost while trying to find the information I need”
"Sometimes, it’s hard to quickly locate important features because they’re hidden or placed in unclear spots"
"Sometimes, it’s hard to quickly locate important features because they’re hidden or placed in unclear spots"
"Sometimes, it’s hard to quickly locate important features because they’re hidden or placed in unclear spots"
"Sometimes, it’s hard to quickly locate important features because they’re hidden or placed in unclear spots"
"Sometimes, it’s hard to quickly locate important features because they’re hidden or placed in unclear spots"
"The interface is overly cluttered with lengthy lists of operations and lacks a clear structure. Trying to understand and create a rule feels like a real struggle.
"The interface is overly cluttered with lengthy lists of operations and lacks a clear structure. Trying to understand and create a rule feels like a real struggle.
"The interface is overly cluttered with lengthy lists of operations and lacks a clear structure. Trying to understand and create a rule feels like a real struggle.
"The interface is overly cluttered with lengthy lists of operations and lacks a clear structure. Trying to understand and create a rule feels like a real struggle.
main page
Clear overview of created rules
Users need to see all created rules and their key parameters at a glance. Making rule types, operations, and details visible on the main screen helps users manage rules faster, reduce mistakes, and stay focused on their tasks.
main page
Clear overview of created rules
Users need to see all created rules and their key parameters at a glance. Making rule types, operations, and details visible on the main screen helps users manage rules faster, reduce mistakes, and stay focused on their tasks.
main page
Clear overview of created rules
Users need to see all created rules and their key parameters at a glance. Making rule types, operations, and details visible on the main screen helps users manage rules faster, reduce mistakes, and stay focused on their tasks.
main page
Clear overview of created rules
Users need to see all created rules and their key parameters at a glance. Making rule types, operations, and details visible on the main screen helps users manage rules faster, reduce mistakes, and stay focused on their tasks.
main page
Clear overview of created rules
Users need to see all created rules and their key parameters at a glance. Making rule types, operations, and details visible on the main screen helps users manage rules faster, reduce mistakes, and stay focused on their tasks.
before
The page feels overloaded and lacks clear visual hierarchy. This makes navigation harder and complicates finding key features such as signing rules and company settings.
before
The page feels overloaded and lacks clear visual hierarchy. This makes navigation harder and complicates finding key features such as signing rules and company settings.
before
The page feels overloaded and lacks clear visual hierarchy. This makes navigation harder and complicates finding key features such as signing rules and company settings.
before
The page feels overloaded and lacks clear visual hierarchy. This makes navigation harder and complicates finding key features such as signing rules and company settings.
before
The page feels overloaded and lacks clear visual hierarchy. This makes navigation harder and complicates finding key features such as signing rules and company settings.
after
Users report that finding the right rules is now faster and easier. Showing rule parameters directly in the table improves clarity and reduces task completion time.
after
Users report that finding the right rules is now faster and easier. Showing rule parameters directly in the table improves clarity and reduces task completion time.
after
Users report that finding the right rules is now faster and easier. Showing rule parameters directly in the table improves clarity and reduces task completion time.
after
Users report that finding the right rules is now faster and easier. Showing rule parameters directly in the table improves clarity and reduces task completion time.
after
Users report that finding the right rules is now faster and easier. Showing rule parameters directly in the table improves clarity and reduces task completion time.
table of rules
Making rules easier to scan
The next step focused on how rules are displayed in the table. The goal was to make key information easier to scan and prepare the interface for a clearer and more structured experience. Below is a comparison of the previous and updated versions.
table of rules
Making rules easier to scan
The next step focused on how rules are displayed in the table. The goal was to make key information easier to scan and prepare the interface for a clearer and more structured experience. Below is a comparison of the previous and updated versions.
table of rules
Making rules easier to scan
The next step focused on how rules are displayed in the table. The goal was to make key information easier to scan and prepare the interface for a clearer and more structured experience. Below is a comparison of the previous and updated versions.
table of rules
Making rules easier to scan
The next step focused on how rules are displayed in the table. The goal was to make key information easier to scan and prepare the interface for a clearer and more structured experience. Below is a comparison of the previous and updated versions.
table of rules
Making rules easier to scan
The next step focused on how rules are displayed in the table. The goal was to make key information easier to scan and prepare the interface for a clearer and more structured experience. Below is a comparison of the previous and updated versions.
before
65% of users had difficulties adding and editing rules. On average, they spent 10 seconds searching for the necessary functions, slowing down their workflow and causing frustration
before
65% of users had difficulties adding and editing rules. On average, they spent 10 seconds searching for the necessary functions, slowing down their workflow and causing frustration
before
65% of users had difficulties adding and editing rules. On average, they spent 10 seconds searching for the necessary functions, slowing down their workflow and causing frustration
before
65% of users had difficulties adding and editing rules. On average, they spent 10 seconds searching for the necessary functions, slowing down their workflow and causing frustration
before
65% of users had difficulties adding and editing rules. On average, they spent 10 seconds searching for the necessary functions, slowing down their workflow and causing frustration
after
By restructuring the table based on user feedback, key information became immediately accessible. This reduced navigation time and made rule management noticeably faster.
after
By restructuring the table based on user feedback, key information became immediately accessible. This reduced navigation time and made rule management noticeably faster.
after
By restructuring the table based on user feedback, key information became immediately accessible. This reduced navigation time and made rule management noticeably faster.
after
By restructuring the table based on user feedback, key information became immediately accessible. This reduced navigation time and made rule management noticeably faster.
after
By restructuring the table based on user feedback, key information became immediately accessible. This reduced navigation time and made rule management noticeably faster.
Creating rules
Powerful features and a streamlined flow for maximum usability
According to research, users faced challenges when creating rules, and the upcoming feature expansion needed to be considered in the redesign. I completely restructured the page, preparing it for future capabilities and enhancing the layout for improved user convenience
Creating rules
Powerful features and a streamlined flow for maximum usability
According to research, users faced challenges when creating rules, and the upcoming feature expansion needed to be considered in the redesign. I completely restructured the page, preparing it for future capabilities and enhancing the layout for improved user convenience
Creating rules
Powerful features and a streamlined flow for maximum usability
According to research, users faced challenges when creating rules, and the upcoming feature expansion needed to be considered in the redesign. I completely restructured the page, preparing it for future capabilities and enhancing the layout for improved user convenience
Creating rules
Powerful features and a streamlined flow for maximum usability
According to research, users faced challenges when creating rules, and the upcoming feature expansion needed to be considered in the redesign. I completely restructured the page, preparing it for future capabilities and enhancing the layout for improved user convenience
Creating rules
Powerful features and a streamlined flow for maximum usability
According to research, users faced challenges when creating rules, and the upcoming feature expansion needed to be considered in the redesign. I completely restructured the page, preparing it for future capabilities and enhancing the layout for improved user convenience
before
65% of users had difficulties adding and editing rules. On average, they spent 10 seconds searching for the necessary functions, slowing down their workflow and causing frustration.§
after
The new table, created based on user feedback, provides direct access to the most important information without unnecessary steps. This streamlined approach has significantly improved usability, reducing the time users spend navigating the interface. Additionally, the simplified layout
new features
Enhanced tools and features to boost overall functionality
The UX research highlighted key user pain points. Most importantly, I identified missing functionality that will improve user loyalty and enhance product usability
new features
Enhanced tools and features to boost overall functionality
The UX research highlighted key user pain points. Most importantly, I identified missing functionality that will improve user loyalty and enhance product usability
new features
Enhanced tools and features to boost overall functionality
The UX research highlighted key user pain points. Most importantly, I identified missing functionality that will improve user loyalty and enhance product usability
new features
Enhanced tools and features to boost overall functionality
The UX research highlighted key user pain points. Most importantly, I identified missing functionality that will improve user loyalty and enhance product usability
new features
Enhanced tools and features to boost overall functionality
The UX research highlighted key user pain points. Most importantly, I identified missing functionality that will improve user loyalty and enhance product usability
Management of signers
The flexible signer configuration feature allows users to set the signing order and assign specific signers for each operation, resulting in better role distribution and fewer errors. This feature was developed in response to user requests and has already attracted new clients by addressing a key need for flexible and accurate document signing processes.
Management of signers
The flexible signer configuration feature allows users to set the signing order and assign specific signers for each operation, resulting in better role distribution and fewer errors. This feature was developed in response to user requests and has already attracted new clients by addressing a key need for flexible and accurate document signing processes.
Management of signers
The flexible signer configuration feature allows users to set the signing order and assign specific signers for each operation, resulting in better role distribution and fewer errors. This feature was developed in response to user requests and has already attracted new clients by addressing a key need for flexible and accurate document signing processes.
Management of signers
The flexible signer configuration feature allows users to set the signing order and assign specific signers for each operation, resulting in better role distribution and fewer errors. This feature was developed in response to user requests and has already attracted new clients by addressing a key need for flexible and accurate document signing processes.
Management of signers
The flexible signer configuration feature allows users to set the signing order and assign specific signers for each operation, resulting in better role distribution and fewer errors. This feature was developed in response to user requests and has already attracted new clients by addressing a key need for flexible and accurate document signing processes.
signers
Dive deeper into account settings for signing rules
Users can now easily choose which accounts the flexible signing rule applies to. By default, the rule covers all accounts, which is convenient for most cases. For more precise settings, users can select specific accounts and filter them by type or currency
signers
Dive deeper into account settings for signing rules
Users can now easily choose which accounts the flexible signing rule applies to. By default, the rule covers all accounts, which is convenient for most cases. For more precise settings, users can select specific accounts and filter them by type or currency
signers
Dive deeper into account settings for signing rules
Users can now easily choose which accounts the flexible signing rule applies to. By default, the rule covers all accounts, which is convenient for most cases. For more precise settings, users can select specific accounts and filter them by type or currency
signers
Dive deeper into account settings for signing rules
Users can now easily choose which accounts the flexible signing rule applies to. By default, the rule covers all accounts, which is convenient for most cases. For more precise settings, users can select specific accounts and filter them by type or currency
signers
Dive deeper into account settings for signing rules
Users can now easily choose which accounts the flexible signing rule applies to. By default, the rule covers all accounts, which is convenient for most cases. For more precise settings, users can select specific accounts and filter them by type or currency
signers
Flexible condition settings for all types of operations
Users require flexible condition settings for each operation to have more precise control and to adapt to different scenarios. With these new features, they can set conditions such as payment limits with “amount from” and “amount to” parameters, as well as select and edit limit types from a dropdown menu
signers
Flexible condition settings for all types of operations
Users require flexible condition settings for each operation to have more precise control and to adapt to different scenarios. With these new features, they can set conditions such as payment limits with “amount from” and “amount to” parameters, as well as select and edit limit types from a dropdown menu
signers
Flexible condition settings for all types of operations
Users require flexible condition settings for each operation to have more precise control and to adapt to different scenarios. With these new features, they can set conditions such as payment limits with “amount from” and “amount to” parameters, as well as select and edit limit types from a dropdown menu
signers
Flexible condition settings for all types of operations
Users require flexible condition settings for each operation to have more precise control and to adapt to different scenarios. With these new features, they can set conditions such as payment limits with “amount from” and “amount to” parameters, as well as select and edit limit types from a dropdown menu
signers
Flexible condition settings for all types of operations
Users require flexible condition settings for each operation to have more precise control and to adapt to different scenarios. With these new features, they can set conditions such as payment limits with “amount from” and “amount to” parameters, as well as select and edit limit types from a dropdown menu
Impact
Results and сonclusions
The project achieved significant improvements in user experience and key product metrics. The redesigned interface, functionality optimization, and implementation of new solutions led to the following results:
VOC (from 4 to 4.43 out of 5)
4,43
increase in key product metrics
37%
Successfully created rules
87%
improved role creation efficiency
12%
— Increased VOC: the score rose from 4 to 4.43 out of 5, reflecting higher user satisfaction — Growth in MAU: monthly active users increased by 32.2% between 2022 and 2023 — Improved key product metrics: average growth of 37% due to streamlined processes and enhanced efficiency. — Successful rule creation: achieved a success rate of 87% for operations — Increased role management efficiency: Role creation became 12% faster — Positive feedback: 100% of users provided favorable feedback after the redesign during UX testing.
User-focused improvements combined with scalable functionality can drive success. Addressing current challenges while considering future product expansion ensures long-term efficiency and adaptability.
Impact
Results and сonclusions
The project achieved significant improvements in user experience and key product metrics. The redesigned interface, functionality optimization, and implementation of new solutions led to the following results:
VOC (from 4 to 4.43 out of 5)
4,43
increase in key product metrics
37%
Successfully created rules
87%
improved role creation efficiency
12%
— Increased VOC: the score rose from 4 to 4.43 out of 5, reflecting higher user satisfaction — Growth in MAU: monthly active users increased by 32.2% between 2022 and 2023 — Improved key product metrics: average growth of 37% due to streamlined processes and enhanced efficiency. — Successful rule creation: achieved a success rate of 87% for operations — Increased role management efficiency: Role creation became 12% faster — Positive feedback: 100% of users provided favorable feedback after the redesign during UX testing.
User-focused improvements combined with scalable functionality can drive success. Addressing current challenges while considering future product expansion ensures long-term efficiency and adaptability.
Impact
Results and сonclusions
The project achieved significant improvements in user experience and key product metrics. The redesigned interface, functionality optimization, and implementation of new solutions led to the following results:
VOC (from 4 to 4.43 out of 5)
4,43
increase in key product metrics
37%
Successfully created rules
87%
improved role creation efficiency
12%
— Increased VOC: the score rose from 4 to 4.43 out of 5, reflecting higher user satisfaction — Growth in MAU: monthly active users increased by 32.2% between 2022 and 2023 — Improved key product metrics: average growth of 37% due to streamlined processes and enhanced efficiency. — Successful rule creation: achieved a success rate of 87% for operations — Increased role management efficiency: Role creation became 12% faster — Positive feedback: 100% of users provided favorable feedback after the redesign during UX testing.
User-focused improvements combined with scalable functionality can drive success. Addressing current challenges while considering future product expansion ensures long-term efficiency and adaptability.
Impact
Results and сonclusions
The project achieved significant improvements in user experience and key product metrics. The redesigned interface, functionality optimization, and implementation of new solutions led to the following results:
VOC (from 4 to 4.43 out of 5)
4,43
increase in key product metrics
37%
Successfully created rules
87%
improved role creation efficiency
12%
— Increased VOC: the score rose from 4 to 4.43 out of 5, reflecting higher user satisfaction — Growth in MAU: monthly active users increased by 32.2% between 2022 and 2023 — Improved key product metrics: average growth of 37% due to streamlined processes and enhanced efficiency. — Successful rule creation: achieved a success rate of 87% for operations — Increased role management efficiency: Role creation became 12% faster — Positive feedback: 100% of users provided favorable feedback after the redesign during UX testing.
User-focused improvements combined with scalable functionality can drive success. Addressing current challenges while considering future product expansion ensures long-term efficiency and adaptability.
Impact
Results and сonclusions
The project achieved significant improvements in user experience and key product metrics. The redesigned interface, functionality optimization, and implementation of new solutions led to the following results:
VOC (from 4 to 4.43 out of 5)
4,43
increase in key product metrics
37%
Successfully created rules
87%
improved role creation efficiency
12%
— Increased VOC: the score rose from 4 to 4.43 out of 5, reflecting higher user satisfaction — Growth in MAU: monthly active users increased by 32.2% between 2022 and 2023 — Improved key product metrics: average growth of 37% due to streamlined processes and enhanced efficiency. — Successful rule creation: achieved a success rate of 87% for operations — Increased role management efficiency: Role creation became 12% faster — Positive feedback: 100% of users provided favorable feedback after the redesign during UX testing.
User-focused improvements combined with scalable functionality can drive success. Addressing current challenges while considering future product expansion ensures long-term efficiency and adaptability.
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